Last revised July 08, 2024
This Privacy Notice explains how we collect, use, store, and share personal information when you access or use our services. It applies whenever you visit our website, use any online platform that links to this notice, participate in sales or promotional activities, or interact with us in any related way. By accessing or using our services, you acknowledge that you have read and understood the practices described here. If you do not agree with this notice, you should discontinue use of our services. If you have questions or need clarification, you may contact us at [email protected].
We collect personal information that you voluntarily provide when you create an account, place an order, sign up for communications, participate in activities, or otherwise contact us. The information gathered depends on how you interact with our services and may include your name, email address, phone number, mailing address, billing address, username, password, job title, and payment details. Payment information necessary to complete purchases, such as card numbers and security codes, is processed and stored by Shopify. You are responsible for ensuring that the information you provide is accurate and up to date and for notifying us of any changes.
Certain data is collected automatically when you access or navigate our services. This may include your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, and information about how and when you use the platform. We may also collect diagnostic and usage data, such as pages viewed, time spent on pages, search activity, system reports, and error logs. Device-related details, including hardware model, service provider, and system configuration, may also be gathered. Location information may be collected through technologies such as GPS, Wi-Fi, or IP address detection. You can manage location permissions through your device settings, although disabling these features may limit certain functionalities.
We use personal information to operate and improve our services, manage user accounts, process transactions, fulfill orders, respond to inquiries, and provide customer support. Information may also be used to send administrative communications, marketing materials in accordance with your preferences, and promotional offers. We analyze usage trends to enhance performance, personalize content, develop advertising strategies, prevent fraud, and maintain security. In some cases, processing may be necessary to protect vital interests or comply with legal obligations.
Our legal grounds for processing personal information depend on your location. Where applicable under laws such as the GDPR or UK GDPR, we may rely on consent, contractual necessity, legitimate interests, legal compliance, or protection of vital interests. Users in Canada may provide express or implied consent, and certain exceptions may allow processing without consent where permitted by law. Residents of specific US states may have rights to access, correct, delete, or obtain copies of their personal information, subject to legal limitations.
We may share personal information with service providers who assist with operations such as cloud hosting, analytics, advertising, and marketing. These parties are contractually obligated to safeguard data and use it only for authorized purposes. Information may also be transferred in connection with business transactions such as mergers or acquisitions. When using mapping services, certain location data may be shared with mapping API providers to enable functionality.
Cookies and similar technologies are used to support website functionality, improve user experience, and deliver relevant advertising. You may manage cookie preferences through your browser settings. We retain personal information only as long as necessary for the purposes outlined in this notice, unless a longer retention period is required by law. When information is no longer needed, it is securely deleted, anonymized, or stored in a protected format until deletion is possible.
We implement technical and organizational safeguards to protect personal information. However, no system can guarantee absolute security, and transmission of data over the internet is undertaken at your own risk. We do not knowingly collect personal information from individuals under the age of 18. If such data is discovered, we will take appropriate steps to delete it. If you believe information from a minor has been collected, please contact [email protected].
Depending on your jurisdiction, you may have rights to access, correct, restrict, or delete your personal information, request data portability, or object to certain processing activities. You may also withdraw consent where applicable. Requests can be submitted by contacting [email protected]. We will respond in accordance with applicable data protection laws.
We may update this Privacy Notice periodically to reflect changes in legal requirements or operational practices. Updates will be indicated by a revised date. Continued use of our services after modifications signifies acceptance of the updated terms.
If you have questions about this notice or wish to exercise your rights, you may contact us at [email protected] or by mail at:
2415 3rd St, San Francisco, CA 94107, USA
Suite 239
San Francisco, CA 94107
United States